FAQs Archive

Q: What happens if there is a mistake in my document?

In the extremely rare case that we have made an error on your document, we will, of course, replace your document with top priority at no cost to you. If you submit your data with errors and we end up printing it, however, that is not our responsibility, nor will we re-print your document for free. It is critical that you check that all of your data is correct before submitting it

Q: What is your refund policy if I make a payment and change my mind before ordering?

All sales are final. But we do offer refunds in a case where the document was not produced properly or at all. We will either redo the poorly made document or issue a full refund depending on what you would like.

Q: Can I resell your documents?

Absolutely! We have many resellers who make a very good profit from document sales. We do not cap the amount you can charge, and there is plenty of rooms for profit!

Q: Why are your payment options so complicated?

We would love to be able to accept Credit Cards and PayPal, but unfortunately due to the nature of our business, it is not possible to become a merchant with these types of payment gateways. We accept cryptocurrencies because it keeps both you the customer, and us safe and anonymous in our transaction. They are a bit more complicated than paying with the click of a button like most websites, but we will walk you through the entire process if you require any assistance